Absa just cost me hundreds

<p>I have been an Absa client for 27 years but I am so disappointed and outright ticked off at them right now, about a year and a half ago, we needed to open an account for my son. He lives with my brother, my brother had to go to Cape Town for work and needed to deposit money for my son to pay the Rent and Levies and buy food. My son did not have an ID Document yet and therefor, could not open a savings account. I then opened a savings account in my name with a separate card for my son. I specifically told the lady at Absa - Festival Mall that this card must not have access to ANY of my accounts; she still laughed and assured me that it will not. My Brother has since lost his job and they no longer needed this card anymore so I asked for the card back, seeing that it was opened in MY Name, only to find out that this card has since been linked to my Credit Card!!!!! What???? How???? WHY??? Luckily my Credit Card is almost maxed but they managed to withdraw R500 on this card that was not supposed to be linked to ANY of my accounts. Shame on you Absa!!! R500 might not seem like a lot to you but it is to me.</p>