ABSA - just after the money

<p> </p> <p>I got called and was offered a credit card a few months ago, I was reluctant because I have never banked with ABSA before, and becuase of the constant negativity I hear from others about ABSA's poor customer service.</p> <p> </p> <p>Inspite of that, the card was sent for delivery to my office. At that time I had just been ****** of my ID among other valuables in an attempted hijacking thus did not have my ID.</p> <p> </p> <p>Delivery man told me I could not take delivery as I did not have my ID, despite the fact that I offered to provide other forms of identification (drivers license and/or passport).</p> <p> </p> <p>Furthermore, NO ONE from ABSA ever bothered to call me or attempt to get feedback from me, and I pressume the delivery man, as to why I did not take delivery of the card. No attempt for alternative arrangements were made!</p> <p> </p> <p>To make it worse, I get an "Account Statement" email every month telling me how much to pay, yet no care has been taken to ensure I get the sufficient service.</p> <p> </p> <p>Quite frankly, this inaction is evident that the focus is more on my money rather than on my satisfaction, it's distasteful and ********** customer service.</p> <p> </p> <p> </p>