ABSA - JOURNAL RCCS BOS J - *****

So Friday (13th March 2026) I decide to open my account and find R8300+ has been taken by Journal RCCS BOS J. I was shocked, called the bank immediately and was sent from pillar to post. Tried to report *****, they said it was money moved from one account to another account that has a negative balance there is nothing they can do to assist. Gave me a bunch of numbers to call but these lines were not being responded to.

Am I not supposed to authorise money being taken from my account?

I’m well aware of the 2019 judgement that financial institutions cannot just take money because they see a positive balance to offset any debit or arrears that might exist in a persons account without express permission.

http://www.derebus.org.za/high-court-rules-that-the-common-law-principle-of-set-off-is-not-applicable-to-debts-arising-from-credit-agreements-regulated-by-the-nca/

WHAT ABSA DID IS ******* AND *****ULENT.

I found an email address that some have previously used to fight the same issue and subsequently sent an email. Luckily some got assistance and their money back some did not.

I’m disgusted in ABSA’s actions as this is not reflective of a bank that will take care of my money and the trust that I gave to them.

I WANT MY MONEY BACK. THIS IS THEFT AND *****.

Can someone please help me escalate this. I have been ****** from.

DO NOT BANK WOTH ABSA THEY ARE ******* .