VD
Verona D
1 reviews | Active since Dec 2019
23 Dec 2019, 07:23
Absa Journal Debits
I had 2 different journal debit orders go off without my authorization or even any notification thereof. I need that money to be reversed back into my account. I have made arrangements to pay of my debt and they can even do this journal debit next month, if needed.
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Absa's replyOfficial
23 Dec 2019, 08:31Dear Verona Demas Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply23 Dec 2019, 08:31
Official
Dear Verona Demas Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,