TL
Theeveshan L

1 reviews | Active since Apr 2015

02 Mar 2019, 13:27

Absa journal debit

This is the second time this has happened to my account where a journal debit have been going off for an amount of R500, I have been told again when I called absa its for my personal loan which I have been making R300 monthly payments to nimble collections. why I'm I having journal debits on my account when I'm making monthly payments I want my money refunded to my account.

0
Replies (2)
Absa
Absa's reply04 Mar 2019, 12:31
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply04 Mar 2019, 16:52
Official
Hi Theeveshan,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,