ABSA Joke

I app**** for a loan online about 2 weeks ago, and receiving a mail that stated that a consultant will be in contact with me within 2 to 3 working days, I eventually phoned in and did an inquiry, only to find out that my application was never submitted. I did so with a consultant. I also did submit all my paperwork as requested by the bank, and waited another week! Then I called again and was told that my supporting documents was never received, only to resend my documents again. Then I followed up today, and again was told that my application was cancelled and they could not give me a reason for the cancellation. The consultant then said I should apply again, and was told that after Absa was willing to do the loan for R66 000.00, now was able to give me R6000, what a JOKE Absa!!!!!!!!!