ZV
Ziphozethu V
1 reviews | Active since Apr 2023
08 Apr 2023, 10:37
Absa Johannesburg park station branch
I am so appalled by the service from ABSA customer service in the Johannesburg park station branch. The service is of very low standard; very poor and slow. There is one consultant working, with the rest of them moving up and down the branch which results in us spending more than two hours queueing and that is absolutely pathetic
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
11 Apr 2023, 09:38Dear Ziphozethu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply11 Apr 2023, 09:38
Official
Dear Ziphozethu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsPravesh BejayAbsa Bank Group Customer Care