SA
Simon A
1 reviews | Active since Jan 2020
01 Dec 2020, 19:15
ABSA ITHUBA eWallet Account All Broken
I have made a few deposits to my ITHUBA account and nothing happens. It always worked fine and now Why must I run around proving my transactions? This is pitiful service and unacceptable as other Banks are seamless when it comes to simple online transactions. I suggest you get this sorted fast as an exodus of plenty of ****ed off customers are coming your way.
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Absa's replyOfficial
02 Dec 2020, 11:15 Dear Simon Abbott , Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Best regards,
Absa's reply02 Dec 2020, 11:15
Official
Dear Simon Abbott , Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Best regards,