ABSA issues new credit card for no reason and changes internet banking

ABSA issued a new credit card to me without my request or permission. When they contacted me to deliver it I explicitly stated that I did not ask for a new card, I do not want a new card and I also will be traveling abroad and therefore will not be available to accept the new card.

I am currently in Canada and suddenly my internet banking shows the new card and my existing card is no longer visible on my profile. I accessed the cards section and reloaded my old credit card (the one I have with me) but the balances are incorrect and a number of my international transactions do not reflect! I cannot see my available balance, I cannot see how much I have spent, I cannot see how much I need to pay onto my card and the recent transactions are missing!

Why did ABSA issue a new card to me for no reason?????????? I am in a foreign country and suddenly my internet banking changes to a card that I don't have and never asked for!!!!!!!!!!! Even when I loaded my existing card back the balances are wrong!

How must I call ABSA from Canada? How will they fix this? I even went into a branch before I left the country to make sure they know I am traveling and nothing can change!