ABSA is wasting my time

We have been trying (very unsuccessfully) to open a business account with ABSA. After having to book an appointment for a week later whilst actually at the branch, they took up 2hours of our time to no avail as we walked out as accountless as we came. We returned as requested to sign documents and were told we would receive a call to sign further documents. We went in again to sign more documents and have been waiting for more than a week with no feedback amd are still (you guessed it) accountless. If this is the type of service we as small businesses can expect from ABSA, maybe we should just head over to FNB or Capitec???