CS
Candice S
1 reviews | Active since Aug 2020
26 Jun 2023, 10:49
ABSA is useless
I dont recommend anyone to open an account with absa. I lost my card, i have requested my card to be delivered to Jorrisen Place...They deliver it to Park Station. NEVER NOTIFIRD ME ***OL. I asked why, they said Jorresen place is closed down. This morning i called jorrisen place it is OPEN. So i phone Park Station to send my card to Jorresen. I must call DSV to have it delivered...I MUST CALL DSV TO HAVE IT DELIVERED? F U absa bank. Im done with you. Account closed, Never again
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Replies (1)Absa's replyOfficial
26 Jun 2023, 11:00Dear Candice Shummugam
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareBasani Hlungwane
Absa's reply26 Jun 2023, 11:00
Official
Dear Candice Shummugam
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareBasani Hlungwane
