CS
Candice S

1 reviews | Active since Aug 2020

26 Jun 2023, 10:49

ABSA is useless

I dont recommend anyone to open an account with absa. I lost my card, i have requested my card to be delivered to Jorrisen Place...They deliver it to Park Station. NEVER NOTIFIRD ME ***OL. I asked why, they said Jorresen place is closed down. This morning i called jorrisen place it is OPEN. So i phone Park Station to send my card to Jorresen. I must call DSV to have it delivered...I MUST CALL DSV TO HAVE IT DELIVERED? F U absa bank. Im done with you. Account closed, Never again

0
Replies (1)
Absa
Absa's reply26 Jun 2023, 11:00
Official
Dear Candice Shummugam

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***8 Kind regards,Group Customer CareBasani Hlungwane