JvW
Jan-Hendrik van Wyk
1 reviews | Active since Nov 2013
31 Jan 2025, 14:53
Absa is useless
I had money debited from my account by a ***** company. Phone Absa on a Saturday morning. I was told to email their authorizations department. Done that the same day. They only came back 6 days later. That's correct 6 days later with an email to say the money already cleared they can help me anymore getting it back. They really don't care.
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Absa's replyOfficial
31 Jan 2025, 16:56Dear Jan-Hendrik Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***6. RegardsPravesh BejayCustomer Value Management
Absa's reply31 Jan 2025, 16:56
Official
Dear Jan-Hendrik Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***6. RegardsPravesh BejayCustomer Value Management