WM
Wiehahn M
1 reviews | Active since Apr 2020
28 Apr 2020, 11:49
ABSA is useless. Credit Card Department closed for whole of Lockdown. Why?
So this stupid bank (ABSA) blocks your Credit Card even though there is funds available, then when you go to the Bank they tell you, that the Credit Card department is closed for the Lockdown and you won't be able to access your own Money until the lockdown is over. But off course you can still pay money into it.
So now I cannot just unlock my Credit Card, I can't even transfer the money back into my savings account, or use my own damn money. No wonder this bank is voted as South Africa's WORST bank.
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Replies (1)Absa's replyOfficial
28 Apr 2020, 15:49Dear Wiehahn Mundey
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply28 Apr 2020, 15:49
Official
Dear Wiehahn Mundey
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
Kind regards,
Rezona Louw
Group Customer Care
