jP
jaco P
1 reviews | Active since Aug 2009
19 Dec 2021, 08:45
absa is useless
i stood in line for 2 hours. got assisted and it took 45min. just to receive my new banking card. when i wanted to use it it was not activated. tried to activate it on line. no joy. phoned absa support no joy worst service i ever received
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Absa's replyOfficial
20 Dec 2021, 09:04Dear Jaco, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply20 Dec 2021, 09:04
Official
Dear Jaco, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,