1 reviews | Active since Oct 2018
Absa is unprofessional
I have asked Absa to cancel my Overdraft facility but they are refusing. The initial call I made on 17 October informed me that the overdraft has been cancelled and will take 24HRS to settle. It is now 22nd October and the overdraft is still active... I called this morning and they told me that the lady who was supposed to do it is in a meeting and can't attend to me right now. Such inconvenience to me.
I'm now ready to cancel my entire Absa account because they are not professional. I'm done with Absa and all their products.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Hi Moshe Potsane,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** progress will be provided within the next 2 working days. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
Hi Moshe Potsane,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** progress will be provided within the next 2 working days. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,