ABSA is unable to stop sending me bank statements of a stranger.

Dear ABSA.

For two years you have been sending me MR MP RATHOGWA's statements. His account number ends with 176410 and his ID ends with 6088. He has a savings account with you.

For two years I have been phoning and emailing you to please stop. You always respond with a reference number.

Once you responded and told me it was a phishing attempt.

Another time you said you need a copy of his statement. It was attached in my email to you. Even if it wasn't you immediately closed the call anyway. How can I send the statement again if you immediately closed the call.

Usually though you do absolutely nothing. Oh, except for the reference number. Thanks for that I guess.

Today, I phoned you again and you told me I need to go to a branch. If I'm going to a branch it will be one at another bank who will not send me other peoples bank statements.

This seems like it should be a simple thing to fix wouldn't you say?

Since I'm doing all my banking with you, including a bond and a vehicle I'm concerned that you might be sending my financial statements to strangers.

You're supposed to be one of the better banks in my opinion. Please, just stop sending me statements that aren't mine. It can't be this difficult to fix can it?