1 reviews | Active since Sept 2016
Absa is unable to give back my fixed deposit investment
<p>I invested R105 000 last year for 6 months and it matured end of January this year. But then it automatically reinvested when I wanted to add in an additional R20000. Now the new maturity date was 02 May 2017, so I went to the branch to withdraw funds and I was told they can't because the money is sitting on the sub account. I don't even know what that sub account is, as a lay person. After the teller couldn't assist, I was sent to the consultant who told me the same thing. ..thats when I saw red! I spent over an hour, having to just and PROVE that I really did make the investment. The consultant even had the audacity to ask me if I'm sure that I hadn't withdrawn the money. After a long while it was given to me WITHOUT INTEREST! They have kept my money with them for 3 months, promised a return of 6.8 percent and when it's time to release it, they fail to do so without being pressured! </p>
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your account number or ID number to enable me to log a formal complaint for you, this can be sent via private message.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your account number or ID number to enable me to log a formal complaint for you, this can be sent via private message.
Regards
Claudette
