ABSA IS TURNING A BLIND EYE WHEN FRAIL SENIORS MONEY IS ******

*****ULENT TRANSACTIONS

I am writing on behalf of my elderly father and account holder with his knowledge and permission. It is all too easy to dismiss an elderly pensioner, to send him away to absorb *****ulent withdrawals of 3000.00 as well as bank costs. He has always trusted ABSA for protecting his personal information but ABSA does not protect his account and financial well being. I sincerely believe that ***** was carried out with the assistance from someone working at the bank. Does ABSA do a financial roll over at month end? Why was the ***** line not answered? Why was the Banking App not operative at the time of these withdrawals? To whom was a new card issued? Why are bio-metrics not made available? How is it possible that sms notifications are sent through two days after the transaction went through? Why must transaction costs be absorbed on *****ulent transactions? ABSA makes money arising from *****. ABSA has treated one of their oldest clients with so much disrespect. I will not let this go, ABSA will have to answer.