MD
MARGO D
1 reviews | Active since Jun 2023
30 Jun 2023, 13:22
Absa is *********** to assist!
There is an hold on my bond Flexi reserve and Absa is *********** to take the hold off. I have been struggling for 5 days and was in the bank yesterday for 4 hours and was not successful no want knows how to take the hold of for me to access my capital . And no one wants to take accountability for taking the hold off. No one knows how to do it!!!!
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Absa's replyOfficial
30 Jun 2023, 15:47 Dear Margo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply30 Jun 2023, 15:47
Official
Dear Margo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Vanessa Crowe Group Customer Care