CP
Corne P
1 reviews | Active since Aug 2013
04 Dec 2019, 10:25
ABSA IS THE WORST SERVICE PROVIDER
For over 2 months we have been struggling to get an issue resolved with my wifes Private Banking. The Private banker is non-existent and now after 2 months of struggling ABSA is treating my wife like **** and the issue is still not resolved. THIS ISSUE NEEDS TO BE RESOLVED TODAY OR I WILL MOVE ALL OUR ACCOUNTS. ABSA'S CHANGE PROCESS IS THE WORST, IT IS NOT POSSIBLE TO MAKE A CHANGE WITHOUT DISRUPTING EVERYTHING. WE HAVE HAD ENOUGH!!!!!!!!
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Absa's replyOfficial
04 Dec 2019, 14:03Dear Corne
Thank you for bringing this matter to our attention. Kindly provide us with your wife's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your wife's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply04 Dec 2019, 14:03
Official
Dear Corne
Thank you for bringing this matter to our attention. Kindly provide us with your wife's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your wife's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd