RF
Riaan F

1 reviews | Active since Nov 2010

02 Nov 2020, 18:47

ABSA is the worst!

I have phoned ABSA ALL numbers in the book, nobody can help me with my fathers deceased cession letter. Honestly I have had better service from the morgue! I have never ever experienced service like this EVER before and to think, I have to deal with this in the time of my fathers passing. Worst bank EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (1)
Absa
Absa's reply03 Nov 2020, 11:05
Official
Dear Riaan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***0 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.   Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd