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Michael

1 reviews | Active since Jul 2021

08 Apr 2022, 07:10

ABSA IS THE WORST BANK ON EARTH

I sold my vehicle via Fastbuy after months of struggling for ABSA to assist or get back to me, once it was done I was told some team needs to finalize the discount and then the agreed amount would go off. Money was available in my account each month but I was told to wait and wait and wait and after 100 follow ups still nothing. Now I see my credit score dropped and it shows I missed payments so I checked as I never do, guess who ... ABSA. ABSA said I missed payments but I was waiting on ABSA to finalize and I followed up more than a 100 times to ask when will ABSA be done and till TODAY they still have not finished with whatever they need to do! A lady phones me last night after again I complained and has the nerve to tell me"o I do not know why they never explained it will happen and only be fixed after account is settled". What **** is that??? You cannot do that and I cannot be penalized due to YOUR incompetency!!! You people are a joke and I am done with you I am moving all my accounts TODAY!

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Replies (3)
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Michael's update07 Jul 2022, 09:47
Reviewer Update
Hi

3 month slater and STILL nothing is fixed or right and I am still being threatened by ABSA due to YOUR incompetency! How difficult is it to do what you must do and finalize and start the debits? I am being threatened but I am constantly phoning and emailing ABSA as you guys need to finalize and I am waiting on you? I keep on being told it is sorted but every time it is not???
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Michael's update07 Jul 2022, 12:42
Reviewer Update
I have contacted ALL of these people and nothing has been resolved? I am aware of the amount and I do want to pay I am waiting on ABSA to PUT THE DEBIT ORDER IN PLACE THAT IS WHAT YOU ARE NOT UNDERSTANDING! This has been my complaint from the beginning and I have been trying for a YEAR to get ABSA to put the agreed debit order in place and take the monthly fee and that is not happening! I am getting threatened but I am waiting on ABSA and I have been trying to get ABSA to sort this out for 12 months????
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Michael's update07 Jul 2022, 13:49
Reviewer Update
Can you or someone phone me as I have explained what is needed but somehow you are reading it miss? My number is ***.