ABSA IS THE WORST BANK IN SOUTH AFRICA

I have had an account with ABSA Bank for a little over a month and I am already fed up with that bank. I opened an account with them online and after I completed my application, I got an SMS approving my account then I further received a call from an ABSA representative saying that everything was alright with my account and that I can pick up the card at any branch. I also uploaded my FICA documents and emailed them. When I went into the branch I received the card and there was no mention of a FICA restriction on the account. Money was transferred into my account and when I tried to withdraw my money I could not because there was now a FICA restriction on my account. I tried calling ABSA and each consultant kept transferring me to another consultant until my call was out on hold for a good 30 mins until I hung up. I went to a branch with all my documents to update my FICA and I was told that in 2 - 3 days I could use my card, after 5 days there was still a FICA restriction, I went to another branch last Sunday and I was told that my FICA status would be updated by Tuesday by end of day on Tuesday nothing was sorted, I have uploaded my documents via online banking and sent an email of my docs too, it is Wednesday today and there is still a FICA restriction on my account. I tried calling again today before I decided to write this review and the consultant just put me on hold and I hung up after 5 mins. I am disgusted and applalled by ABSA, it is absolutely the worst bank I have ever dealt with. I will never recommend this bank, even the facebook page is useless, they told me I would get assistance but still nothing. ABSA has the worst customer service, they do not care about clients, the staff are all ***** who cannot do their jobs. ABSA has lost me as a client, I am no longer opening my son's kids' account with them and I am going to convince my mother to leave ABSA and I will never recommend this bank to anyone. I am still going to post on TWITTER AND FACEBOOK and share my experience with ABSA to warn anyone thinking of opening an account with you to consider opening with other banks. Tomorrow I am skipping work so I can go to a branch and try again to sort out this FICA thing and close this account. I am fed up. EVERYONE DO NOT OPEN AN ACCOUNT WITH ABSA THEY ARE HORRIBLE!