Absa is the worst bank in South Africa!!

My daughter has a trust with Absa for years now and we have been fighting since date of inception. It is goes from bad to worse!! Unsaid threats does not pass by me unnoticed. I keep quiet about it and wait for actual accusations. When they cannot perform rules is app**** right after every complaint I lodge or something I mention is then in turn used as a rule. They put rules in place but they disregard the same rules and cover the incapacitation up with big words and long emails with more rules!!! A new manager was appointed without my knowledge and we had face to face meeting I was lead to believe that there would be a difference in the handling of the trust.Mr Quamba made promises that was not met he advised that the 9th of January 2023 he would return to me with feedback. To date no feedback on our meeting instead just like the other employees excuses and rules were shoved in my face. Basically saying "shut up" so it has been almost 2 weeks I have been trying to get hold of the administrator Jeanette cloete I am being ignored. Today I called again several times and sent emails I am being ignored again! I even asked if Jeanette has been warned against communicating with me. No answer. I get so angry I use vulgar words as it does not help to be civilized as these people just shove you aside or do not answer you. A court order that states the beneficiaries funds is to be protected and made to last. I asked a question many times how is Absa doing that? No good faith has been app**** since dealing with these trustees. And I am most certain that I am not the only one that has this problem with Absa trust. Home building insurance is the worst ever I saw someone complaint about a roof I have the same problem to date!!