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mmosia M

1 reviews | Active since Jul 2017

01 Oct 2018, 16:04

ABSA is the worst bank ever! Don't give them your business!

I am so angry and frustrated with ABSA bank. They are THE most unfriendly bank. I have been calling their call center and getting shunted from pillar to post, one person to the next. Eventually I decided to go into the branch at gateway yesterday and was AGAIN told they cannot give me a settlement letter only the amount. I most call the collections department to get a letter. Even there the lady was extremely not helpful and said I must go back to the branch. I am livid and all I want to do is settle this debt and move on with my life!

Clearly it is ABSA policy to keep people in a cycle of debt!

I am sick and tired can't wait to get rid of them. you are truly the worst!

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Replies (1)
Absa
Absa's reply02 Oct 2018, 09:40
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd