FI
Faldielah I
1 reviews | Active since Jun 2021
05 Mar 2024, 10:46
Absa is the worst bank ever
I have submitted two reviews for this my account as an extra admin charge apart from the transaction and monthly account fee they have sent me an email then again a email saying they closing the case however I can send my bank details and they will look into it I have sent it more than a month ago and still no response
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Absa's replyOfficial
05 Mar 2024, 14:37 Dear Faldielah Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply05 Mar 2024, 14:37
Official
Dear Faldielah Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care