Absa is the worst bank

Absa Waverley is the worst bank you can get. Their service is extremely poor. I called Absa this morning at 9:00 to ask them to look for my husband's glasses that he forgot there the previous afternoon just before Absa closed. I called three times and after each long wait, I was eventually cutt off. I kept it up for more than an hour! Then I had to make arrangements to get to the bank myself because no one answers the phone at Absa. When I got there, Absa was not busy at all. I went straight to one of the bank staff members who was available. I then asked her to help me look for my husband's glasses, it was just after 10:00. She just sits there on her chair and says no, she doesn't know about a lost pair of glasses. She won't make the effort to find out from the other staff members or if any of them perhaps found the glasses. This is absolutely the worst Absa bank. Absa needs to start looking at who they hire and whether they really want to work and whether they are really capable of doing the job they were trained for. Because of this, and also because of other reasons caused by Absa, we want and will cancel Absa insurance. I don't even want to be with Absa anymore. I am also with Capitec and believe me, Capitec is excellent with all their services. Absa, get your workers right so that they can actually do their job properly.