ABSA IS THE WORST

I was on the phone with ABSA for 3 hours trying to get my problems sorted out with ABSOLUTELY NO SUCCESS. You speak to one consultant only to be referred to the next and the next and the next. Then one cleve little bright spark referres you to your nearest ABSA branch. After being shoved from pillar to post in the Pretoria North branch, they come up with a new clever trick. They refer me back to ****ing Client Services on ***. God I'm so ****ing tired of listening to ABSA's ****ing menus and menus inside of menus and their ****ing music to hold on to because one gets lost in those menus. What's the point of being chipper and friendly if no one can help you? Seriously, you must by THE WORST BANK in SA. I get fantastic prompt SERVICE from much smallet younger cheaper banks. All I want is 1. A replacement card 2. My banking app to work 3. Internet access to my bank account

Is that so difficult It's as if everybody has that Friday feeling and not helpful at all and just pass me from one person to the next because they REALLY don't want to help.