ABSA IS THE WORST
Received a cashsend and unable to access it as I need to provide FICA documents, it's not the first time I am receiving cashsend from Absa to make matters worse I went to the Northgate branch they were so unprofessional the pregnant lady was on TikTok n had no intention of assisting me. I never knew as cashsend with Absa would be treated as me opening a bank account with them
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Absa's replyOfficial
21 Nov 2024, 16:51Dear LeJean Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareVanessa Crowe
Absa's reply21 Nov 2024, 16:51
Official
Dear LeJean Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareVanessa Crowe