CP
Corne P

1 reviews | Active since Aug 2013

23 Dec 2019, 12:48

ABSA IS THE MOST PATHETIC BANK EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

ABSA IS THE MOST PATHETIC BANK IN THE WORLD. FOR 3 MONTHS NOW I STILL DO NOT HAVE MY PROBLEM RESOLVED AND IT WAS A SIMPLE REQUEST TO DOWNGRADE FROM PRIVATE BANKING TO A GOLD BUNDLE DUE TO PRIVATE BANKING BEING ABSOLUTELY PATHETIC.

WE RECEIVED ANOTHER PRIVATE BANKING CREDIT CARD TODAY INSTEAD OF A NORMAL CHEQUE CARD AS REQUESTED.

I AM SICK AND TIRED OF THIS PATHETIC SERVICE FROM ABSA AND I NEED A REASON TO STAY A CLIENT AS NO ONE NOT EVEN A REGIONAL MANAGER KNOWS HOW TO SERVICE A CLIENT.

NO WONDER THE BANK IS FALLING APPART.

GET THIS RESOLVED NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I AWAIT YOUR CALL.

0
Replies (1)
Absa
Absa's reply23 Dec 2019, 14:18
Official
Dear Corne, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, an expected timeframe for further feedback/resolution via email. I look forward to being of service to you.  Regards Pravesh Bejay