SM
Shereen M
1 reviews | Active since Sept 2019
13 Aug 2020, 04:41
ABSA IS THE MOST PATHETIC BANK EVER
So I transferred money from my Absa to Capitec on the 9th Aug very early in the morning. Today is 13th Aug the money is still nowhere to be found. I was told by Absa Heidelberg Mall that it's standard procedure, that all transfers take 48hours but today is day 5 my money is still MIA
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Absa's replyOfficial
13 Aug 2020, 11:41Dear Shereen, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply13 Aug 2020, 11:41
Official
Dear Shereen, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd