LK
Leandri K
1 reviews | Active since Nov 2022
01 Nov 2022, 13:10
ABSA IS THE ABSOLUTE WORST BANKING SERVICE!!!
From client, to online service!! I've been struggling for a long time with ABSA now and none of my problems was EVER solved. I need this account closed immediately, I'm now really fed up with this bank. Im switching over to capitec. So many people are complaining about this and nothing is ever done! Absa don't even deserve one star!
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
01 Nov 2022, 17:14 Dear Leandri Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 Kind regards, Vanessa Crowe Group Customer Care
Absa's reply01 Nov 2022, 17:14
Official
Dear Leandri Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 Kind regards, Vanessa Crowe Group Customer Care
LK
Leandri K's updateReviewer Update
17 Nov 2022, 09:32After much disappointment with absa, and a bad review on hellopeter. I can say that Absa's branch manger treated me in a very professional manner, and went out of her way to assist me with my problem. I'm very happy with the service i received from Absa.
Thank you to the team of Absa Harties
Thank you to the team of Absa Harties
LK
Leandri K's update17 Nov 2022, 09:32
Reviewer Update
After much disappointment with absa, and a bad review on hellopeter. I can say that Absa's branch manger treated me in a very professional manner, and went out of her way to assist me with my problem. I'm very happy with the service i received from Absa.
Thank you to the team of Absa Harties
Thank you to the team of Absa Harties
Absa's replyOfficial
17 Nov 2022, 12:36 Dear Leandri It was with great pleasure to be of assistance and I will bring this message sent to the attention of the branch manager and her reporting line. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply17 Nov 2022, 12:36
Official
Dear Leandri It was with great pleasure to be of assistance and I will bring this message sent to the attention of the branch manager and her reporting line. Kind regards, Vanessa Crowe Group Customer Care