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Prince M

1 reviews | Active since Aug 2021

23 Sept 2021, 15:32

ABSA is terrible and harrassing me

ABSA is terrible and has the worse of controls among the big 4 banks, after they incorrectly stopped debiting my aco****, incorrectly handing my account over I paid and settled the account and requested for it to be closed , but i am still getting calls from their attoneys .

This honestly amounts to harrassment and should be against all acts i can think of , Consumer Protections Act , POPIA and even the constitution itself. I am kindly requesting that ABSA and its dogs (attoneys ) stop contacting me , update my ITC record to show that the account is closed , Provide a paid up and closure confirmation and loose my number . If I ever have to deal with ABSA it would be too soon and if anyone ever asks me about ABSA i would say stay away to avoid any undue stress.

This bank is basically redicolous and has 0 controls in place and are quick to blame the customer .

I requested a statement before settling which they failed to provide , reason I requested the statement is that I had made two payments totalling around R1600 which i wanted to confirm if they where correctly allocated , they failed to provide the statement , I guess they will intentionally overstate their revenue using aunallocated payments, I didnt even follow up too much on this because I just wanted to stop dealing with this bunch of Mediocrity but now they still calling me, thats after I got the settlement amount from them, walked into their branch and paid the said settlement amount . I dont understand what more they want from Me , this is abuse , if they making money with their attorney friends from this harrassment then they should find others to harass and leave me out of it

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