1 reviews | Active since Mar 2023
Absa is terrible.
I have a loan with Absa Bank. My monthly instalment comes off via debit order. Absa Bank "forgot" to take off my debit order at the end of May. I get a phone call today to say that the May instalment was missed. I informed the gentleman that phoned me that this is Absa Bank's fault for not authorising the debit order. I was informed further that the date of my instalment happened to be on a Sunday. Quite frankly this is Absa Bank's problem and not mine. The debit order was put in place to take the money at a certain time of the month if Absa Bank does not authorise this debit order how am I liable for this. As far as I am concerned this instalment can be added to the end of my loan period. I refuse to be double debited at the end of June 2026 as this will throw my finances into disarray through no fault of my own.
