ABSA is switching beneficiary and self-notifications around

Since August, when I pay a beneficiary, the notification used for them and me is switched around. This also happens with people who are paying into my bank account, which makes me think this is a global issue. I called the helpdesk to get help. While the lady asked me to open the banking app, she put the phone down on me. This is not helpful, as I have not resolved the issue.