GM
George M
1 reviews | Active since Jan 2018
26 Mar 2021, 08:32
Absa is still at it.
ABSA only responds after a bad review, started on Monday asking for information regarding a credit card payment, called again this morning, still empty promises. Is this way on consumer reviews you are the worst bank in the country?
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Absa's replyOfficial
26 Mar 2021, 10:43 Dear George, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa's reply26 Mar 2021, 10:43
Official
Dear George, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe