ABSA is still a miserable Fail

Official business reply Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Daphne Le Grange Group Customer Care Absa Bank Ltd

This is ABSA's response from two weeks ago regarding my complaint below. It is no doubt a computer generated automatic response to appear to placate but where absolutely nothing is in fact done.

Absa is a miserable fail On the 9th of February I reported to Absa that I got ****med by a site Noon Electronics selling a camera for R14000 which had an account with Absa. They said that they would immediately block the account and asked me to send in an affidavit and proof of payment. I provided this on the 22nd of February and was given a reference number ********** . To date in spite of written enquiries as you can never get through on the phone I have had no response as to what is happening. I query how a ********** operation with the FICA restraints can get an account in the first place and this non action and response leads me to wonder if there is collusion.