ABSA Is *****ing my MONEY!!!!!!!!!!!!!!!!!

I am a very unhappy customer as ABSA has been *****ing money from me, I need a REFUND URGENTLY!!!!

I’m writing this email on the following ground of complaint and would like a response soonest: 1. ABSA vehicle finance has ********ly added insurance to my vehicle finance without my consent 2. I have sent emails to since October 2019 and all ABSA has done was close my query without even calling me 3. I found out in November from a query they have closed on the 30 November 2019 that it was for Insurance purposes 4. December 2019, I went to a branch for assistance and was directed to the AIPservices who have not been of assistance at all as they refuse to read all communication sent to them even REFUND request instructions given by the insurer Brolink 5. On escalations, ABSA Management Gabriel E and Valne F have not made an effort to follow up on this query so show any customer care

In the light of all of this; ABSA has messed up my financial standing as you as a bank have taken money from me over R8k