ABSA is *****ing my Money

There was an Admin fee of R850.00 on my account for March. I went to the Mall of Africa branch and the lady by the name of constance tried to help me on what made the R850.00 but were unable. She the call centre where the lady tried to explain what made R850.00 and still what she was saying did not make sense at all. My account has been leaked and my money is no longer safe in the account