Absa is *****ing from its clients.

Absa is *****ing from its clients. Today I notice a charge or R310 go off my account as “Internet Bank Fee”. I went and checked last months statement and the charge was R269. I could only back as far as the end of December and I see every month there is an internet bank fee that is being charged. And it just gets higher and higher.

So I went and pulled their fee schedule for 2021. There should not be a monthly charge for internet banking because it is included in my premium account fee.

When I took up my premium banking account, I was told that I have access to a banking team 24/7, even when you go check the premium banking benefits on the website it says you can call or chat to a banker 24/7 but when I called the premium banking line they suddenly have new office hours. So they are increasing fees and adding new unsolicited fees but the benefits are going down.