pN
pearl N
1 reviews | Active since Jun 2014
07 Nov 2019, 16:32
Absa is so disappointing
Went to Absa to report a ********** use on my account that takes place everyday and I was told by a consultant that they can’t help me I have to find the person myself. Am so distraught and disappointed with Absa. It’s taking place everyday.
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Absa's replyOfficial
08 Nov 2019, 15:21Dear Pearl
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply08 Nov 2019, 15:21
Official
Dear Pearl
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management