absa is slow
I had the pleasure of dealing with Mrs susan hemro.her service is excellent.she assisted me with an overdraft and finance application for a new truck and trailer..but due to absas scoring system being slow I can't get anything i know that susan tried her best and I commend her for that..i now have to submit all my docs to fnb who might even take my account.i don't understand my account isnt under registration but there system says it is i even had my accountant email proof
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
22 Jan 2020, 14:15Dear Jarryd René Nathanial Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply22 Jan 2020, 14:15
Official
Dear Jarryd René Nathanial Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,