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garshen W

1 reviews | Active since Aug 2018

17 Dec 2019, 23:22

ABSA IS SHARKS

Hi My wife was retrenched from work. I had to make plans. Went for debt Review at Debt Busters. Signed a contract that i will pay R7,953.97 per month on me and my wifes account. Everything was good until few months down the line the premimium went up to R9801.01 Contacted the Debt Counselor and dispute this, with no luck of a proper answer. I then instructed my counselor not to make use of his service. Contacted all my creditors and made special arrangements. Especially with ABSA on my Motor vehicle. My monthly premium on my veh was R3460 i ask them to pay a premium of R2800, I spoke to Linda from George Branch in Garden Route and inform her. The next month the amount of R2800 was deducted. Few months later received a summons from ABSA. Today return home from work only to find my car was not where i left it. It was taken by ABSA DEBT COLLECTORS OF SOMEONE LEAVING ME A LETTER TO CONTACT HIM. I WISH MY DOGS WAS LOOSE TO BITE HIS BEHIND. THE SNEAKED ONTO MY PROPERTY WITHOUT ANY PERMISSION LOAD MY LOCKED VEHICLE AND WENT OFF WITH IT. INCLUDING ALL MY EXPENSIVE EQUIPMENT STILL IN THE CAR. HOW CAN THIS HAPPEN WHILES STILL PAYING FOR IT AND NOW TAKEN AWAY. THIS IS NOT FAIR

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Replies (1)
Absa
Absa's reply18 Dec 2019, 09:12
Official
Dear Garshen Williams Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour .   Kind regards,Rezona Louw Group Customer Care

Best regards,