Absa is *****ing with my life

I app**** for a personal loan with ABSA which was approved, last week already. They wanted to payout the loan but I asked them to just wait a day or two. I then this week Monday gave them the go- ahead. After which nothing happened. I phoned on Wednesday just to hear they are waiting for my paperwork all of a sudden. I send this through to Bnolo K****. She had to restart the whole application process. Promissed to get back to me on Thursday morning. Thursday came and went. This morning she got back to me with an excuse that she was not in office Yesterday. Today I get a call, sms and a mail telling me the loan has been approved ägain, and that money will be in my account within an hour. Now 4 hours later, nothing. I called again to ask what the hold up was, only to be told my application has to be done again and it will take 3-4 working days??? What type of amateur bank is this???

The whole time I have been communicating with my "Private banker" , Koketso Maroane, which by the way helped me in no way? Why pay private banking, bank fees for this service?? I still do not even have an telephone number to contact "my" private banker???

Terrible service!!!