ABSA IS ROBBING CLIENTS

I am very disappointed with ABSA and the treatment they are giving their clients. When I purchased my car through them, I gave them the policy schedule of my vehicle insurance, which is and still is with Outsurance. How do you think it is ok for you to go and create a policy in my name and still have the audacity to send me the documents via email? Do you have no respect for your clients?

My policy with Outsurance is still the exact same nothing has changed. As a business you can confirm with Outsurance that my policy is still valid. In fact you can see on my ABSA statement that the Outsurance fees are deducted from my ABSA account. How stupid is the person who came up with this stupid idea. Are you making so little money that you have to rob your clients