LC
Leané Coetzee
1 reviews | Active since Jun 2021
29 Jun 2021, 15:31
ABSA is RIDICULOUS
ABSA is absolutely ridiculous! They blocked my banking APP, for "security reasons". I didn't enter my password incorrectly, so I don't know why. They deducted R 1000 extra for my car this month, apparently it was for vehicle insurance, which I didn't ask for, I have vehicle insurance, nor did I give permission for them to take this money. Now, when I try to contact ABSA, they don't answer. I used up all my airtime and minutes, trying to get in contact with them. I can't buy more airtime, because my App is blocked! Fed up with ABSA.
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Absa's replyOfficial
30 Jun 2021, 09:42 Dear Leané Coetzee Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards, Rezona Louw Group Customer Care
Best regards,
Absa's reply30 Jun 2021, 09:42
Official
Dear Leané Coetzee Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards, Rezona Louw Group Customer Care
Best regards,