ABSA is really impressing me

My credit card is going to expire soon. I called the helpline to find out what the procedure is in acquiring a new card. I was helped almost instantaneously. Unfortunately, I cannot recall the person who helped me. She checked on her system, and confirmed that the new card was issued just this morning, and will be delivered to the branch of my choice in the next couple of days. I had just received and sms confirming that the courier company will deliver the card to my local ABSA branch. I think this is flippin awesome. Well done. Hopefully ABSA will be able to locate the person who helped me, and extend my compliments.