1 reviews | Active since May 2014
Absa is pathetic,I am done with them
In May 2015 I updated my details with Absa Alberton branch,I provided them with my proof of address and my marriage certificate. I have been using my card as normal,the last time i used my card was on the 09/09/2015 when i did a withdrawal inside Alberton Branch.Today the 24/09/2015 when i am trying to withdraw money using my debit card I am getting an error message that my card is blocked due to FICA.<br> <br> I was on my way to Bloemfontein for the long weekend. I did not receive any form of notification whatsoever from Absa to advised that they are blocking my debit card. Its month end, It is a public holiday,I don't have money,I have bills to pay,now my bank of 13 years in inconveniencing me.<br> <br> How do you tell a 5 year old that you are making a u-turn back home,you are not taking them to see their grandparents anymore because Absa decided to block mommy's Dedit card without a notice.<br> <br> This is not the 1st time this happens,I have had enough with this bank its high time I take my business to another bank. I know they are just going to call me and apologize for the inconvenience.<br> <br> THANK YOU VERY MUCH FOR RUINING MY LONG WEEKEND ABSA,THIS TIME YOU HAVE OVER STEPPED YOUR MARK. <br>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
