ABSA IS PATHETIC, ARROGANT AND DONT CARE !

Disgusted service from Absa credit card division. I sent many emails but nobody had the decency to call me once. I made several calls, eventually I managed to get a call centre agent by the name of Emihle today, 05/12/23. After verifying my details for "security reasons", she tells me that the account is now blocked because I failed the security questions which were asked some time ago, to which I have no knowledge. Maybe someone was trying to use my account to which I am waiting for a recording of that call. But strangely enough, I was still using my card up to now because it expire at the end of this month. Emihle told me she cannot do anything about it and will refer the matter to another department and they will call me at the end of business today. I think they forget the end of business times and conveniently forgets to call clients who have been with them for over 45 years. Disgraceful attitude from Absa. The manager was supposed to called me back as per my request but he/she also has NO care for clients. From what Absa was to what it has become is a real disgrace which in my opinion should be rated the WORSE banking sector in the country. THINK TWICE BEFORE OPENING AN ACCOUNT WITH ABSA. ????