Absa is pathetic and their customer service in non- existent.

I went into their Towers branch in Boksburg on Thursday the 4th of February to make a withdrawal from my notice account, where I dealt with an Indian lady, consultant, I was told it would cost me R600 odd and I accepted, then I was told it would take 48hrs for the money to clear and I accepted and signed on the pad. It is now Tuesday the 9th of February ans money is still not available. I then tried calling the branch and was put through to a lady called Lebo at 10am who very rudely told me that she would call me back. After calling again an hour later and having no answer, I am writing this. I also tried calling the savings and investment line with no answer. This is disgusting and I will be moving ALL my banking elsewhere.